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For readers of the Systems-Overload & DC Heron Family Blogs. These are links, posts, and other things that I thought might be of interest to you.

Back to the blogs...
http://systems-overload.blogspot.com/
http://dcheronfamily.blogspot.com/

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Wed Jan 27

Are You Really Satisfying Your Customers?

The customer might not always be right but they are always the customer, unless you chase, push, or scare them away! If you don’t treat them right, they can find someone else to take care of them.

scottmonty:

We all know that social media plays a part in customer service.
As business becomes more fierce, margins shrink and barriers to entry are almost nonexistent in some areas, the…